At RutaFlowering, we are committed to providing high-quality digital products for floral businesses. Since our products are instant digital downloads, they cannot be returned or exchanged. However, we do offer refunds in certain cases.

Refund Policy

We will issue a refund if:
✅ You purchased the same product twice by mistake.
✅ You didn’t receive the download link or faced technical issues.
✅ The file is corrupted or missing essential content.

Non-Refundable Cases

❌ Change of mind after purchase.
❌ Accidental purchases without reviewing product details.
❌ Lack of required software to use the product (e.g., Adobe Illustrator, Canva, etc.).

How to Request a Refund?

If you meet the refund criteria, you can reach out through our contact page within 7 days of purchase with your order details.

We’re here to assist you! 🌸